FAQ

1. Do you ship internationally?

No, we currently ship within the United States only.

2. Is shipping free?

Yes! We provide free shipping across the entire United States.

3. How long does delivery take?

Processing time: 3–4 business days
Shipping time: 5–6 business days
Total estimated delivery: 8–10 business days

4. Can I return my order?

Yes. Returns are accepted within 7 days of receiving your order, as long as items are unused, unwashed, and in original packaging.

5. Do you offer exchanges?

Yes. Exchanges are available within 10 days of delivery.

6. How long until I receive my refund?

Refunds are processed within 5–10 business days after we receive and inspect the returned product.

7. What if I receive a damaged or wrong product?

Please contact us immediately with photos and order details. We will assist you promptly.

8. How can I contact support?

📧 contact@voralyne.store
📞 424-507-0497